Welcome to the IT department. How may I help you?
This scene unfolds at least once a day in my house. I am reclining somewhere, drinking my coffee/wine/CBD oil (kidding! I do not take CBDs...not that I'm judging you...), or worse, I am trying to do something that requires thought, like cooking or paying bills or answering emails or breathing deeply. A child comes up to me holding a device of some kind. And they say one of the following things:
"Mom, this isn't working."
"Mom, I need a password for this."
"Mom, I need this app and I need a password for this."
"Mom, can you override the parental controls so I can do xyz."
"Mom, this parental control thing says I've reached my limit but I've only had 15 minutes!!!"
"Mom, the Wifi is out."
"Mom, this app keeps crashing."
"Mom, I want this app but it's only on your side and I want to get it on my side."
"Mom, this Russian man wants my address" (OK, so that hasn't happened y…
"Mom, this isn't working."
"Mom, I need a password for this."
"Mom, I need this app and I need a password for this."
"Mom, can you override the parental controls so I can do xyz."
"Mom, this parental control thing says I've reached my limit but I've only had 15 minutes!!!"
"Mom, the Wifi is out."
"Mom, this app keeps crashing."
"Mom, I want this app but it's only on your side and I want to get it on my side."
"Mom, this Russian man wants my address" (OK, so that hasn't happened y…
